Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Was this provider friendly?
I didn't feel very welcome
Does this provider remember you by name?
Sometimes, but not always
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Were the restrooms clean at this provider's office?
No, they definitely weren't clean