Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional