Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the waiting room chairs comfortable at this provider's office?
Not at all; cheap and plastic
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else