Were you able to relax during your appointment?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long