Did this provider prominently display their diplomas or business license?
No, I never saw one
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
Does this provider always put the customer first?
Somewhat, but I didn't feel like they cared about my needs
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me