Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider promptly return your phone calls?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Was it easy to find parking at this provider's office?
Yes, it was convenient