Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.