Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified