ServicesLakehills Dentistry is a dentist/dental office located in Crystal Lake, IL. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.
Please call Lakehills Dentistry at (847) 458-9936 to schedule an appointment in Crystal Lake, IL or get more information.
This entire office is extremely incompetent. The only thing I can say was half way decent was the teeth cleaning. If you are expecting a deep cleaning there is an extra charge. Paperwork was not sent in for insurance approval prior to the work being completed. So along with the 5900.00 out of pocket which I paid up front I am now being charged an addition 990.00 along with 325.00 in fees for there collection agency. I have submitted payments but now they are returning them to me. This is totally unfair being as all of this work performed nothing fits in my mouth. A total waste. Do yourself a favor find a dentist that can do everything in one place. This place is a total disappointment.
The office staff is extremely rude and incompetent. I scheduled an appointment a few weeks in advance and they did not tell me the paperwork they submitted to my insurance for pre-approval was never approved until I was actually sitting in the dental chair ready for my procedure. I even called the week before to make sure everything was taken care of and they assured me they had taken care of everything. So I took off of work for nothing and they made me call my insurance company as I sat in the dental chair to try to figure out the mistake made by the Lakehills office staff. The dentist was going to charge me a small fortune to complete the procedure that day without going through insurance, but I declined. Now that I have told them I'm switching to a new dentist, I suddenly owe them money from a previous procedure. I can't even believe this place is still in business.