They were friendly and made me feel at home. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better. They are always prepared for my appointment and remember everything about me. One thing I noticed about their office was how absolutely fantastic it smelled. They must clean or sanitize all the time. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.