Was there annoying music playing while you waited or during your visit?
Yes, it was downright irritating!
Did this provider answer all of your questions?
No, I left confused and frustrated
Did this provider's staff seem to respect him/her?
Kind of, but not very much
Was this provider's office too cold?
No, it was fine
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me