Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite