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Gentle Dental

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Gentle Dental
Gentle Dental
(5 Reviews)
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Town Centre Mililani, HI 96789
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About

Gentle Dental

Gentle Dental is a Dentist facility at Town Centre in Mililani, HI.
Primary Specialty

Dentist

Map and Directions
Town Centre, Mililani, HI 96789
Services Gentle Dental is a dentist/dental office located in Mililani, HI. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Gentle Dental at (808) 623-2888 to schedule an appointment in Mililani, HI or get more information.
Consumer Feedback
(5 Reviews)
Service
2.5 star average for Service
Environment
3.5 star average for Environment
Expertise
2.5 star average for Expertise
Recommended
2 star average for Recommended
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Recent Reviews
Some of the front desk staff are not friendly. No smile at all. Also, waited for more than 30 minutes to be seen. Not happy with the work that was done on my daughter. I think their recommendations of work to be done for my daughter were not necessary. I will be going to another dental office.
by Raina xxx.xxx.244.231
September 29, 2013
My niece had a dental appointment on August 20 and as we were leaving the dental office we witnessed such POOR customer service from the office manager and his staff with a patient. We didn't know what was going on but we know that the patient (Male) was very upset. My daughter and I felt very uncomfortable and to have witnessed such poor customer service, from what I observed and heard, the office manager did not listen to the gentlemen. The office manager was very defensive and continously was debating with the gentlemen not allowing him to express his concerns. That is HORRIBLE. Customer service is very important and part of that service is to listen to the customer and make every situation positive. In this case, it was the total opposite.

I feel very uncomfortable and wonder will Gentle Dental Mililani treat me and my family the same if we have an issue? I feel bad for the client, he should get his money back and never return.

This is NOT a good atmosphere and CUSTOMER SERVICE should be their #1 priority. I'm at a cross point if we should switch dental office for good.

Mililani, HI
by Mililani, HI xxx.xxx.192.31
August 21, 2013
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Recent Polls
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Does this provider treat every client equally?
Yes, they don't show favoritism
Were the waiting room chairs comfortable at this dentist's office?
They were average
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider seem irritated to be working with you?
Somewhat, they could have been kinder
by Anonymous xxx.xxx.79.237
April 19, 2013
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this dentist thoroughly examine your teeth?
They examined them, but not very thoroughly
Did this dentist allow you to regularly rinse your mouth during your procedure?
No, it was almost unbearable
Were the waiting room chairs comfortable at this provider's office?
They were average
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 02, 2011
> View All Polls
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