Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met