Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Would you refer this provider to a family or friend?
No, I wasn't impressed
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.