Are you going to visit this provider again?
Not if my life depended on it
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me