It is obvious that their office is cleaned regularly. It was fantastic. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. The chairs in the waiting room were of the highest quality. I was so comfortable while waiting for the appointment.