Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Was this provider friendly?
Yes
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable