ServicesMoudy Matthew E DDS is a dentist/dental office located in Cabot, AR. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.
Please call Moudy Matthew E DDS at (501) 628-5555 to schedule an appointment in Cabot, AR or get more information.
Great dentist, but they have horrible customer issues.
They have lost a customer because of how they acted. When I called to ask a question about my bill, I was told I needed to speak with April. So, I spoke with April, I asked very politely about an insurance questions. Then she starts going on a rude rant. She says the phrase, "It's YOUR responsibility to pay." I interrupted her to say, "I know it's my responsibility to pay and I'm going to pay it I just had a ques..." She interrupts back saying how I shouldn't interrupt her and to let her finish. So, I let her continue ranting and complaining. Finally, I think she's done. So, I attempt to ask my question. She then interrupts me. I ask her to let me finish, like she did to me. Apparently that made her very upset. The next thing I know, she's raising her voice and repeating, "It's your responsibility to pay."
Apparently, they only hear what they want. I am a person with great credit, I will proudly admit that, but April apparently assumed I was one of the people that do not pay their bills. So, she got it in her head that I was calling to complain. I just wanted a question answered. I still don't have the answer. I do not want to call back to be yelled at again for trying to ask them something.