Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did this provider seem up-to-date with the current advancements in their field?
Yes
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution