Does this provider give unbiased advice?
No. I didn't trust their motives.
Was this provider friendly?
I didn't feel very welcome
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!