Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not really. I had to schedule an appointment for most of my questions.
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy