Was it easy to find parking at this provider's office?
Yes, it was convenient
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did this provider use excessive foul language?
No
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution