Did this provider promise services he/she couldn't provide?
Yes, they were able to do almost nothing they originally said they could
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Has this provider ever cancelled your appointment on you last minute?
Yes, I'm never confident that my appointment will actually happen
Did this provider thoroughly explain the risks and benefits of your treatment?
They were explained, but not thoroughly
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway