Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in