Does this provider leave you on hold for a long time when you call?
All the time! I think I got a gray hair while I was waiting
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did they follow up with you after your appointment?
No, but they said they were going to!
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients