Does this provider ever overbook appointments here?
Yes, there is a definite trend of overbooking here
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do