Directory > Providers > Doctor > Orthopedic Surgeon > VA > Hampton > Bruce W Reid, MD

Bruce W Reid, MD

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Orthopedic &musculoskeletal Cn

Hampton, VA

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Bruce W Reid, MD
(9 Reviews)
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304 Marcella Road Suite B HAMPTON, VA 23666
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About

Bruce W Reid, MD

Bruce W Reid, MD practices as an Orthopedic Surgeon in HAMPTON, VA.
Primary Specialty

Orthopedic Surgeon

Map and Directions
304 Marcella Road Suite B, HAMPTON, VA 23666
Services Bruce W Reid, MD provides orthopedic surgery in HAMPTON, VA. Orthopedic Surgeons often treat degenerative conditions in the bones and joints as well as serious injuries to the musculoskeletal system.

To learn more, or to make an appointment with Bruce W Reid, MD in HAMPTON, VA, please call (757) 864-0840.
Consumer Feedback
(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
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Recent Reviews
This review is not about Dr. Reid as much as it's about his office and it's terrible customer service. I've not even been able to get in to see him because of what seems to me to be, very poor, unprofessional and negligent customer service.
I initially called and asked if Dr. Reid was taking "NEW" patients. I was told yes. I had severe knee pain/swelling/stiffness. I was given an appointment 2 weeks from when I first called. My appt was Nov. 19. I received a call from Dr. Reid's office within an hour of my appt letting me know that the computers had gone down and she was canceling my appt, but would call me on Tuesday to reschedule. Today is Monday, Nov. 26 and I still have not received a call from this office. I've left several messages between Tuesday, Nov. 20 and Wednesday, Nov. 21. I called today at about 2:45p, Nov. 26 and the answering machine came on. I did not and am no longer leaving v/m msgs for his office. This is straight up customer "NO" service. I will never call his office again.
I wonder if Dr. Reid knows how his potential clients are being treated. I guess I'll never find out.
The Doctor may be good, he was recommended to me by one of my co-workers, but his office appears to be running on empty and/or incompetence. So unfortunate!
by wanda xxx.xxx.23.130
November 26, 2018
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I'll definitely be going back. I didn't have a bad experience. They go out of their way to make everyone feel equally respected and cared for. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time.
by Anonymous xxx.xxx.224.144
May 21, 2013
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Recent Polls
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.102.34
August 02, 2012
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this provider late to your appointments?
No, they were on time
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
November 11, 2011
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