Does this provider promptly return your phone calls?
Yes
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider seem irritated to be working with you?
No, they were polite
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution