Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was this provider's staff friendly?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time