Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Was this provider's office too cold?
No, it was fine
Was the waiting area spacious?
Yes, extremely spacious
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider leave you unattended for an extended period of time?
No, I was always attended to