Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider seem up-to-date with the current advancements in their field?
They seemed to know enough
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do