Was the waiting area spacious?
No, it was rather cramped
Did this provider prominently display their diplomas or business license?
No, I never saw one
Does this provider offer flexible appointment times?
Somewhat, but it's still difficult to get an appointment
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider offer any coupons, discounts or promotions?
Not that I have seen