Were the waiting room chairs comfortable at this dentist's office?
Not really
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did you spend a lot of time in the waiting room at this provider's office?
Yes, I had to reorganize my schedule
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Is this provider willing to pursue advice from other providers when necessary?
Not really, they discouraged any sort of outside advice