Dental Associates Of Riverside

Dental Associates Of Riverside
Dental Associates Of Riverside 3487 Central Ave Riverside, CA 92506
About

Dental Associates Of Riverside

Dental Associates Of Riverside is a Dentist facility at 3487 Central Ave in Riverside, CA.
Primary Specialty

Dentist

Services Dental Associates Of Riverside is a dentist/dental office located in Riverside, CA. A dentist is trained to diagnose, treat, and prevent diseases of the gums, teeth, and jaw.

Please call Dental Associates Of Riverside at (951) 369-1001 to schedule an appointment in Riverside, CA or get more information.
Consumer Feedback
(18 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3 star average for Recommended
Value
5 star average for Value
View All 18 Reviews Add a Review
Recent Reviews
When I first joined, they said they had evening appointments for general dentistry. This was hardly ever the case when we tried to schedule an evening apt--one dentist worked one night and was booked many months in advance. Also, DAR has cancelled appointments within days of the appointment at great inconvenience to their customers. When pressed for a suitable alternative this last time, the office manager suggested that I either take the one opening they had that day (I could not take time off work at a drop of a hat to suit her schedule) or a 7 a.m. the following day or find another dentist. Not customer service oriented and staff have the attitude that their clients should work around the DAS schedule--take it or leave it. Well, I am now looking for another dentist.

Shame on Dental Associates of Riverside. Your clients are busy people and not there to serve you. You could at least try to find another time that worked for both parties. When I elevated this experience to the GM of operations, she was unsympathetic, provided excuses and generally defended her staff. Sorry to see that poor customer service goes up to the top. After 30+ minutes of discussion, it was clear that she would not offer a solution or a mutually agreeable time.

The only redeeming factor at DAR is that their Orthodontist and the Orthodontist's office staff (which are different from the DAR front office staff). Dr. Stockdale and his staff are professional, genuinely kind, considerate and personable.
by Anonymous xxx.xxx.0.233
December 30, 2014
I have always been fearful of the dentists office. A visit there meant, a very nervous me! But since I started going here, I have had GREAT experiences. Teeth cleaning and not once did I feel discomfort, let alone any pain. No cavities happy to say!
The staff are great and very focused on you and your health.
by Beth xxx.xxx.220.2
February 25, 2014
Recent Polls
Was the Dental Care provider able to take and develop x-rays in their office?
Yes
Will this Dental Care provider try to get you an appointment ASAP if you have an emergency?
Absolutely
Did this Provider let you know upfront what the approximate cost of the services would be?
Absolutely
Did you feel that your waiting time was acceptable?
Absolutely
Does this provider answer the phone in a reasonable time when you call?
Sometimes
by Anonymous xxx.xxx.29.82
May 29, 2014
Does this provider remember you by name?
Sometimes, but not always
Did this provider pressure you to purchase any unnecessary products during your visit?
Somewhat
Did this dentist provide helpful oral health techniques you could practice at home?
Not really, I was given a couple tips but not very many
Do you trust this dentist to only recommend dental procedures you need?
No, it seems like they care about money more than me
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
by Anonymous xxx.xxx.0.254
June 04, 2013
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