Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Did this provider ever dismiss your concerns as unimportant?
Yes, they said I was overreacting, and I knew I wasn't
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider adhere to the customer is always right policy?
No, it is their way or the highway
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in