Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.