Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did the staff call you to remind you about your upcoming appointment?
Yes, they called me a few days before my appointment
Was this provider's office too cold?
No, it was fine
Does this provider remember you by name?
Sometimes, but not always