Was this provider sympathetic to your situation?
No, they didn't show any sympathy or concern
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
Are you confident that this provider will continue working with you until a solution is reached?
Not at all, I feel like they're constantly ready to give up on me