Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Was this provider's office too cold?
No, it was fine
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me