Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Are you confident that this provider will continue working with you until a solution is reached?
Not at all
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.