Was this provider's office too cold?
Yes, I was freezing
Did this provider prominently display their diplomas or business license?
Yes
Does this provider give unbiased advice?
Yes
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Are you confident that this provider will continue working with you until a solution is reached?
Not really, sometimes I worry they're going to stop trying to help me