Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Does this provider welcome questions?
Not at all. They ignored my questions
Did this provider use excessive foul language?
No
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
Were you able to relax during your appointment?
No, I was on edge