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Greg Penilla, MD

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Greg Penilla, MD
(41 Reviews)
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14309 Manchester Rd Ballwin, MO 63011
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Consumer Feedback

(41 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
Did this provider answer all of your questions?
Yes
by Anonymous
February 22, 2012
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Anonymous
February 12, 2012
Were you able to relax during your appointment?
Yes, I was completely at ease
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Would you recommend this internist to others?
I Already Have
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
February 03, 2012
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous
January 22, 2012
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Does this provider have helpful information available online?
Yes
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
by Anonymous
December 16, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider welcome questions?
Yes, they don't mind answering my questions
Did this provider have reasonable prices?
Yes
by Anonymous
December 16, 2011
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
November 19, 2011
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's office too cold?
Not at all, it was the perfect temperature
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
November 11, 2011
Were the waiting room chairs comfortable at this provider's office?
They were average
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
by Anonymous
November 08, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
November 07, 2011
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Map and Directions
14309 Manchester Rd, Ballwin, MO 63011