Phillip Kempf, MD, IMG

Phillip Kempf, MD, IMG
Arthritis Clinic of North Virginia 1635 North George Mason Drive, Suite 220 Arlington, VA 22205
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Did you experience unnecessary pain during your visit?
Yes, I was in agony!
by Anonymous
February 19, 2012
Did this rheumatologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Was this rheumatologist friendly?
Very! The most welcoming office I've visited!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
by Anonymous
December 25, 2011
It was pretty easy to for me to find their office. I’ve been to other doctors that work out of an office in the middle of nowhere, but not this one. I am always so impressed with how quickly my calls are answered here. I am never put on hold for a long time and love knowing that if I have a quick question I won't have to wait a half hour through terrible music to get it answered. I would choose them over anyone else in the field, and I can’t wait until my next appointment. They never left me for an extended period of time and I never felt ignored. I'd recommend them to my friends and family. They really made a difference in my recovery.
by Michael Joseph
December 23, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
by Anonymous
December 18, 2011
Was this rheumatologist's staff friendly?
They were decent
Does this provider offer flexible appointment times?
Yes
Did you feel safe in this rheumatologist's care?
Yes
by Anonymous
December 06, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was the waiting area spacious?
Yes
Was it easy to make an appointment with this rheumatologist?
Yes
by Anonymous
October 26, 2011
Has this rheumatologist ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Was this rheumatologist's office clean?
Yes! I was amazed at how clean it was!
Did this rheumatologist have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous
September 18, 2011
I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They don't really take that extra step to make me feel special. I'm just another client to them. When I told them about my situation, they were somewhat understanding, but they could have been more caring. They didn't try very hard to understand where I was coming from.
by George
August 10, 2011
I was able to relax during my appointment here. Everyone makes sure you are comfortable and at ease. They're really great about taking their time with me, and they don't mind answering my questions. I've never felt like an annoyance to them no matter how many questions I have. I've always appreciated how flexible they are with their appointment times. They always make an extra effort to accommodate my schedule and set up a time for me that's convenient. Whenever I make an appointment, I'm always confident that they're going to be ready for me at my scheduled time. At other places I've been to, it's always bothered me when they postpone my appointment, but they've never done that here.
by Sore knees
July 13, 2011
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
June 27, 2011
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