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Jack Lichtenstein, MD

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Jack Lichtenstein, MD
(36 Reviews)
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207 Ridgely Ave Annapolis, MD 21401
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Consumer Feedback

(36 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
The doctor paid close attention to me and helped with my drug therapies. Did not like him pushing his wife's business on me as a method to help with my pain. Their staff was not that friendly, and didn't go out of their way to make me feel welcome. Would have to call multiple times to see if procedures/medications had been cleared by my insurance company. They didn't help me as much as I was hoping and didn't answer all my questions.
by stgaja xxx.xxx.74.132
April 11, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.232.196
April 02, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.0.135
March 28, 2012
Did this rheumatologist thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
February 21, 2012
Does this rheumatologist offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous
February 08, 2012
Would you refer this provider to a family or friend?
Yes
by Anonymous
February 01, 2012
Did you experience unnecessary pain during your visit?
No
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Would you refer this provider to a family or friend?
Maybe, I'm not sure if I loved them that much.
Is this rheumatologist easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous
January 13, 2012
I really wanted to go over my test results and find out exactly what was going on, but they didn't explain them to me. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. One thing that I don't appreciate, is that they close exactly at their scheduled time whether someone needs help or not. I can't count on them to help me if I show up even a couple of minutes past their closing time. I eventually found their office, but only after wasting half my salary on gas driving around trying to find them. You would think they would work out of an office that was a little easier to find. If I couldn't find anyone better, I'd return again, but I'm hoping I can find better service somewhere else. Staff nice, but does not seem to know what they are doing- high turnover, long waits, I go to another dr now- a lot better! Skip this one
by Anonymous
December 25, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Did you feel safe in this rheumatologist's care?
Yes
Does this rheumatologist give unbiased advice?
Yes
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Does this rheumatologist promptly return your phone calls?
Yes
by Anonymous
December 16, 2011
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous
December 02, 2011
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Map and Directions
207 Ridgely Ave, Annapolis, MD 21401