ACCORD CHIROPRACTIC CENTER

ACCORD CHIROPRACTIC CENTER
ACCORD CHIROPRACTIC CENTER 1011 W MAPLE ST SUITE 550 KALAMAZOO, MI 49008
Add a Review

Consumer Feedback

(20 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
I have been seeing Dr. Kopinski over the past several years and I have nothing but good things to say about him. I see he has received some very suspicious "reviews" that don't make any sense at all - for instance, they complain about his office staff and how he treats his staff, but Dr. K is a one-man show: he doesn't even HAVE staff! So obviously they've never been to his office. It appears that someone is trying to discredit him with out-and-out lies (disgruntled competitors?). He has always treated me with the utmost professionalism and gone out of his way to be as helpful as possible. It disturbs me to see that this website allows such obviously slanderous remarks to be posted! My advice is to totally ignore those "reviews". What a weird site this is, anyway: they don't even let you choose your own star rating, and they ask bizarre questions about how much the doctor swears (what??) and if there is enough toilet paper in the restroom.
by Dan Vander Bosch xxx.xxx.241.4
September 27, 2012
Was this chiropractor's staff friendly?
Not Really
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Was this provider's staff friendly?
Not Really
Did this provider seem well-trained and experienced?
Not at all, it seemed like they started yesterday
Would you refer this provider to a family or friend?
No, I wasn't impressed
by Anonymous xxx.xxx.200.47
September 26, 2012
I feel so much better and I owe it all to Dr. Kopinski. I suffered from severe neck and shoulder pain. I have tried several other doctors and treatments in the past, but none really worked. Since working with Dr. K, I am almost completely pain free and I can move easily again. I am back to doing all the physical activities that I couldn't do before. I highly recommend him without reservation.
by Michelle H. xxx.xxx.87.254
March 07, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
No, I didn't notice an improvement
Did this provider answer all of your questions?
No, I left confused and frustrated
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.249.231
March 06, 2012
All of my questions were answered during my appointment, and the doctor seemed very knowledgeable. They were happy to answer each and every question I had in-depth. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. This provider has helpful information available online, which is really convenient. They have a good website and online presence.
by Adam E.
August 12, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem up-to-date with the current advancements in their field?
Yes
Would you recommend this provider to others?
I Already Have
Did the chiropractor offer on-site X-Rays?
No, but they gave me directions to a lab nearby where I could get them
by Anonymous
June 17, 2011
Dr Kopinksi was able to see me the same day that I called him. His office and waiting area is beautiful, comfortable, and soothing. I was seen right away. He is very personable, caring, and a good listener. He took time to thoroughly discuss my health history and he explained every step of the adjustment and made sure I felt ok before he went on. I was kind of nervous about getting adjusted, but he made me feel at ease. I didn't actually expect to feel better after one visit, so I was thrilled when I did! A chronic knee problem that's bothered me for years was noticeably better (my previous doctor told me there was nothing they could do for it except surgery, guess he was wrong!). Dr. K is the best! My mom, boyfriend, and a co-worker have all seen him now, and they are also happy with how he has made them feel and the care he has given them.
by Samantha
June 14, 2011
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
June 14, 2011
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was the waiting area spacious?
Yes
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider always put the customer first?
Definitely not. They seem to care more about themselves
by Anonymous
June 12, 2011
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Yes! I definitely didn't think I'd see positive results
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
by Anonymous
May 12, 2011
Add a Review