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Steven Townsend, D.C.

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Steven Townsend, D.C.
(37 Reviews)
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10489 Grand River Suite D Brighton, MI 48116
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Consumer Feedback

(37 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Always a kind, professional! My whole family has seen him and I send my clients who need chiropratic care only to him!
by Jessica
December 15, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Completely!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous
October 24, 2011
I felt very encouraged after my first appointment. After seeing how qualified and knowledgeable the Dr. was, I was hopeful that I would be able to get better under his care. This provider has no helpful information available online, apart from their address and phone number. They just have a basic listings page. Every time I had a concern, or if I called to ask a question, the staff made me feel like I shouldn't have called. They weren't helpful at all. I was really glad that he customized my treatment to address my condition instead of just giving me general adjustments. His treatment was much more effective that way.
by Mariah
October 05, 2011
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Were you able to relax during your appointment?
Yes, I was completely at ease
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
October 03, 2011
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I love how attentive they are here. Even when notified that they have a personal phone call, they always wait to take it later. Their full attention is always on me and it makes me feel special. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back.
by katbe1
July 11, 2011
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Does this provider offer flexible appointment times?
No, they are almost always unavailable
Was it easy to find parking at this provider's office?
Yes, it was convenient
by Anonymous
May 06, 2011
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
by Anonymous
March 17, 2011
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Map and Directions
10489 Grand River Suite D, Brighton, MI 48116