They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. The chairs in their waiting room were definitely above average. I was comfortable. The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They've definitely given me helpful lifestyle and nutritional tips. They always want what's best for me. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated.