Jeff Pedersen, D.C.

Jeff Pedersen, D.C.
2920 W Park Row Dr # 100 Pantego, TX 76013
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Consumer Feedback

(51 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. One thing I really liked, was that they kept me updated about where I was at in the recovery process, and how long before I would be fully recovered. It gave me more of an idea about how much time I could expect to be recovering, and encouraged me on all the progress I had made. I was glad that they were located in a safe neighborhood. I've been to some other places where I was scared to get out of my car but not here. They keep the restrooms well-stocked here, and not just with the basics. There is mouthwash, lotion and other amenities. You can tell they want their clients to be as comfortable as possible.
by DocRod
August 29, 2011
The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen.
by Jenn
August 17, 2011
They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable.
by lsquared
August 17, 2011
I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. I am going to refer everyone I know here. I absolutely love this place. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years.
by Kitty B
July 08, 2011
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this chiropractor discuss your X-Rays with you?
Yes! I was given all the information I needed without having to ask
by Anonymous
June 28, 2011
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was the waiting area spacious?
Yes, extremely spacious
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
May 31, 2011
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Was this chiropractor friendly?
Extremely Friendly
by Anonymous
May 13, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Were the waiting room chairs comfortable at this chiropractor's office?
Yes
by Anonymous
May 03, 2011
Did this chiropractor pressure you to return for unnecessary follow-ups?
No
Was this provider's staff friendly?
Yes, they went above and beyond
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
by Anonymous
March 02, 2011
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
February 06, 2011
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